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Crash Test Dummy

by Susan C. DaffronProtected by Copyscape. Do not copy.

"Make everything as simple as possible, but not simpler."

— Albert Einstein

Lately my computer has been crashing. Yes, I've been spending some quality time with the Windows 98 blue screen of death. Unfortunately, I can't figure out why. My only clue is that perhaps my computer does not like PageMaker (the program I use to lay out this magazine). I've got my little Norton Utilities sensors running even now. You'll be excited to hear that the "memory load" is at 80% and I have 2.3 gigabytes free on my C drive.

The dials and widgets on my screen are pretty nifty, but I'm not any closer to finding out why my computer occasionally spontaneously combusts. And I'm not the only one having computer problems. Two friends of mine have been trying for 6 months to find that magic combination of reliable Internet Service Provider and configuration that will let them get to their e-mail every day. It all seems like it should be so simple, but really it's not.

The good news is that computers are a lot easier to use than they were in say, 1980. We don't have to use punch cards to get our work done anymore. But that doesn't mean that computers are easy to use. I think that some savvy marketers have spent a lot of money in an effort to convince people that using a computer is as easy as using a TV remote control. However, nothing could be further from the truth.

There's a real learning curve and all of us are still learning. Fortunately, a lot more educational resources exist than they did in 1980. If you are frustrated by your computer, go to a class (there's a bunch listed on page 20), call your nerdy neighbor for advice, or just read a few articles in this magazine. The world of computers is constantly changing, but the information you learn builds on itself. I still use techniques and concepts I learned twelve years ago. I may be using a different operating system and a different computing platform, but the same underlying concepts exist. So even though I may be staring at the blue screen of death now, I know that sooner or later, I will figure out what's going on.

Susan C. Daffron

Editor

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