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Speak to Me

by Cynthia M. DaffronProtected by Copyscape. Do not copy.

If you flunked touch typing in high school, the software industry may have the answer to your typing woes: voice recognition software. Mind you, voice recognition software is still not quite at the Star Trek level of just barking orders at you computer and expecting it to understand. First, you have to train the software to your particular pronunciation. And if you have an unusual speech pattern, such as a heavy accent, or (as was the case while I was writing this article) a nasty case of the flu, don't expect things to go exactly as advertised. When you were a child, it took you months to learn how to identify particular sounds as words. If you're expecting your computer to get everything correct after training it for a half hour, well, you'll be disappointed. Still, the technology has come a long way, and it is increasingly useful.

I looked at two popular packages: Dragon NaturallySpeaking for use with WordPerfect Office 2000 and IBM ViaVoice for use with Lotus Word Pro. My selection criteria for these programs was rigid—I had them already, as freebies bundled in with the software suites. As it turns out, NaturallySpeaking enjoys a strong reputation in the voice recognition market, and my experience reaffirmed the validity of this high praise.

Setup and Training

At this point, no voice recognition software is ready-to-go right out-of-the-box. Both of the systems I looked at required a fair amount of set-up time. However, the process is relatively painless, as both software packages walk you through training using well designed wizards. For each package, you must, at a bare minimum, adjust the microphone. (Here's a tip: if you're a mouth-breather—remember I had the flu—be sure to position your microphone to the side of your mouth so it doesn't try to interpret your breathing as words.) You also need to adjust the volume, and train the program for your specific voice. Training the program means you must read specific text aloud. The program then records and analyzes that information. To improve accuracy further, both programs let you expand your vocabulary by importing documents and correction information.

As far as ease and speed of setup, Dragon NaturallySpeaking wins in terms of being slightly friendlier to use and more engaging (I got to read a Scott Adams' Dilbert essay to train the program). ViaVoice does allow you to get away with less reading, but then takes its own sweet time analyzing that data. For either software package, you would be well advised to allow a minimum of a half hour, and, more realistically, a full hour to install, train, and familiarize yourself with the basic commands.

Dictation

Once the software is up and running, then comes the fun part: dictating. The basics are easy; you turn the microphone on and start speaking. Note that you must specify any necessary punctuation. So to get I think, therefore I am. to appear, you would have to say "I think comma therefore I am period."

If you have a cold or an interesting accent, you can look forward to doing a fair amount of correcting. I twiddled around with both programs, and couldn't get an accuracy rate over 80 percent. However, my cold put me at a severe disadvantage. CNET.com reviewed both programs and claimed accuracy rates in excess of 90 percent. That sounds great, until you realize that 90 percent means one in every ten words needs to be fixed, which is a lot of correcting. OK, I didn't say the technology is perfect.

Both programs only recognize specifically worded voice commands, so you truly have to read the directions to use the software. New on the market is Lernout & Hauspie Voice Xpress Plus, which reportedly allows natural language commands when it's used with Microsoft Word. This means you may use different phrasing to get the same results. Natural language commands are likely to be included in new versions of all voice recognition software.

ViaVoice comes with a handy feature. If you say, "What Can I Say?" it pops up a menu of possible commands. The bad news is ViaVoice command choices are limited. ViaVoice (in this bundled version) gives you only the bare minimum of possibilities. You can turn dictation on and off, turn the microphone on, off, or asleep, or have the computer read back what you've written. The reading feature lets you select the type of voice (such as adult female) and the tone (thoughtful, happy and so on). It's an odd novelty that mostly serves to emphasize some of the inconsistencies of the English language (for example, natural is pronounced "na-TUR-al"). However, for the visually impaired, this feature could be a useful add-on. Another problem with ViaVoice commands is that after you say the "Begin Dictation" command to start dictating, your mouse and keyboard don't work. So to correct an error, you have to say "Stop Dictation" then highlight the problem text using your mouse and editing options. There aren't any voice commands to correct errors, which leaves the visually impaired out of luck. If they make errors, they may be able to hear the mistake on the playback reading, but they won't be able to correct the errors.

NaturallySpeaking, on the other hand, leaves the keyboard and mouse active while the microphone is on. You can put the microphone to sleep if you are interrupted (or, if like me, you talk to yourself, and start wondering where the extra words came from). You also can correct errors using voice-only commands. You just select words and replace them.

Editing and Formatting

Editing and formatting is where NaturallySpeaking outperforms ViaVoice. NaturallySpeaking lets you use voice commands to move the cursor, select, correct, edit and format text. ViaVoice only allows limited, clunky corrections that are controlled in part with the mouse, not with voice only. All other text changes must be done using the mouse after turning off the dictation.

NaturallySpeaking lets you use voice commands to format text in a number of ways, including bold, italics, underline, font, capitalization, alignment, and bullets. The downside here is you have to get it to recognize the command as a command. You must pause in between dictating and issuing a command. For example, to bold the words quick, brown fox, you must first dictate the words, pause, then say, "Select quick comma brown fox." Once you see that the text is highlighted, you say, "Bold that." Once you get the rhythm down, this process becomes routine. However, some commands simply never worked for me, including Set Format That. The program never recognized the words as a command.

The Bottom Line

Overall, while playing with ViaVoice and Naturally Speaking was entertaining, I'm more productive with my keyboard and mouse than I am with my voice. On a positive note, unlike most humans I've met, finally there's someone who listens to me and does what I want. Well, at least 80 percent of the time anyway.

Voice Recognition - Stand Alone Products

  • Dragon Naturally Speaking Preferred 5 Dragon Systems Inc., A Learnout & Hauspie Company - www.dragonsys.com
  • Via Voice Pro 8 IBM - www-4.ibm.com/software/speech/desktop/w8-win.html

Voice Recognition -Bundles

  • Via Voice is part of Lotus Smart Suite Millennium Edition 9.5 - www.lotus.com
  • Dragon NaturallySpeaking is part of Corel WordPerfect Office 2000 - www.corel.com

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